FAQs

Yes, you can choose to register an account or check out as a guest.

If you’ve forgotten your password you may use the forgotton password link to reset your password as long as you have access to the original email you used to sign up.

We accept Visa and MasterCard.

We only accept credit cards issued by Australian banks at this stage.

Shipping fee may vary according to product(s) ordered, though, we do offer free shipping when your total order amount is >$100 for every single order placed.

Please simply contact us.

When a refund request has been approved and processed, it will usually take 3 – 5 business days to appear in your bank statement or account.

Simply contact us and quote your order number.